Please read these frequently asked questions to help you with any questions you might have. If there are any other questions you would like to ask please contact us.
If you have any questions or would like more information please don't hesitate to contact us.
What areas are covered?
- We cover Sawbridgeworth and surrounding villages within a 10 mile radius
- Bishops’s Stortford and surrounding villages within a 10 mile radius
- Saffron Walden and surrounding villages within a 10 mile radius
- Great Chesterford and surrounding villages within a 10 mile radius
Can I meet the cleaner first?
Yes, it is always a good idea to meet the cleaner to discuss your specific requirements and priorities. We will arrange a convenient time for a meeting at your house or office so that a full checklist may be completed at that time.Do I have to stay at home when the Housekeeper comes?
No, all our housekeepers are fully trained, and will have already discussed your specific requirements so there is no need to stay at home. We will obviously request your contact number so that we can contact you should the need arise.How are payments made?
All payments should be made by cheque in the name of The Housekeepers Limited. No cash payments will be accepted. Payment should be made either weekly or monthly and is determined by whether you have a weekly or monthly contract. All payments must be made within 7 days of the date of the invoice.Read more about our services here.
